Advice and answers from the BitPay Team

For US Residents

Since the BitPay Prepaid Visa® Card is a reloadable prepaid debit card, it is subject to standard US banking law. You will need to provide the following information to help us verify your identity:

  • Full Name
  • Address of Residence (No PO Boxes)
  • Date of Birth
  • Phone Number
  • Social Security Number
  • Government ID (Driver's License, Passport, Visa, Tax ID, Etc.)

For Non-US Residents

If you are ordering the BitPay Card outside of the United States, we will require the following information in your BitPay Card order process:

  • First Name
  • Last Name
  • Date of Birth
  • Phone Number
  • Delivery Address
  • City
  • Postal Code
  • Email Address
  • Debit Card Currency
  • Proof of Address (Utility Bill, Bank Statement, Lease Dated within 90 Days)
  • Proof of Identity (Driver's License, Passport, Govt. ID) 

For US Residents: The BitPay Visa Prepaid Card is issued by Metropolitan Commercial Bank, member FDIC, pursuant to a license from Visa, U.S.A. Inc. “Metropolitan” and “Metropolitan Commercial Bank” are registered trademarks of Metropolitan Commercial Bank © 2014. Use of the Card is subject to the terms and conditions of the applicable Cardholder Agreement and fee schedule, if any.

For Non-US Residents: The BitPay Visa® Prepaid Card is issued by Wave Crest Holdings Limited pursuant to a license from Visa® Europe. Visa® is a registered trademark of Visa Incorporated. Wave Crest Holdings Limited is a licensed electronic money institution by the Financial Services Commission, Gibraltar.

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