Advice and answers from the BitPay Team

For security and fraud prevention reasons, we require one confirmation on the bitcoin blockchain before we can credit funds can be added to the BitPay Card. 

Note that confirmation times are determined by the Bitcoin network, not by BitPay. One confirmation may take as few as several seconds to as much as a few days, but most transactions are confirmed within an hour.

If you would like to increase the likelihood of a timely confirmation, be sure to include a sufficient network transaction fee from your wallet. You can do this in the BitPay wallet by selecting the "Priority" fee option in your wallet's settings under "Bitcoin Network Fee Policy."

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For US Residents: The BitPay Visa Prepaid Card is issued by Metropolitan Commercial Bank, member FDIC, pursuant to a license from Visa, U.S.A. Inc. “Metropolitan” and “Metropolitan Commercial Bank” are registered trademarks of Metropolitan Commercial Bank © 2014. Use of the Card is subject to the terms and conditions of the applicable Cardholder Agreement and fee schedule, if any.

For Non-US Residents: The BitPay Visa® Prepaid Card is issued by Wave Crest Holdings Limited pursuant to a license from Visa® Europe. Visa® is a registered trademark of Visa Incorporated. Wave Crest Holdings Limited is a licensed electronic money institution by the Financial Services Commission, Gibraltar.

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