Advice and answers from the BitPay Team

If you attempted to make a credit transaction at a hotel, gas pump, rental agency, or restaurant, a temporary hold may appear that is greater than the amount you intended to spend. Once the merchant settles the transaction the unspent funds from the held transaction will be added back into your BitPay Card account balance.

For US Residents: The BitPay Visa Prepaid Card is issued by Metropolitan Commercial Bank, member FDIC, pursuant to a license from Visa, U.S.A. Inc. “Metropolitan” and “Metropolitan Commercial Bank” are registered trademarks of Metropolitan Commercial Bank © 2014. Use of the Card is subject to the terms and conditions of the applicable Cardholder Agreement and fee schedule, if any.

For Non-US Residents: The BitPay Visa® Prepaid Card is issued by Wave Crest Holdings Limited pursuant to a license from Visa® Europe. Visa® is a registered trademark of Visa Incorporated. Wave Crest Holdings Limited is a licensed electronic money institution by the Financial Services Commission, Gibraltar.

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