Advice and answers from the BitPay Team

We collect information from our merchants in line with our internal policies and procedures. Higher processing volumes require us to collect additional information to verify the identity and nature of the businesses we’re serving.

If you want to raise your approved processing volume limit, log in to your BitPay dashboard to apply for a higher tier. When you select "Apply," you will be redirected to a page where you can securely upload the information and documents we require.

Below are the requirements for increasing your approved volume limit.

Note: for certain industries BitPay may ask for additional documentation.

*If you are a publicly listed company, please contact us at

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