Advice and answers from the BitPay Team

How do I use bitcoin to add funds to my BitPay Card?

Written by James
Updated over a week ago

Why do you require one blockchain confirmation for BitPay Card loads?

Written by James
Updated over a week ago

When will I get my BitPay Card in the mail?

We ship cards in 7-10 business days.

Written by James
Updated over a week ago

What kind of information will you need from me for a BitPay Card order?

Written by James
Updated over a week ago

Why do you need this information (social security number, government ID) for my BitPay Card order?

Written by James
Updated over a week ago

Which ATMs accept the BitPay Card?

Any Visa-compatible ATM supports BitPay Card withdrawals.

Written by James
Updated over a week ago

Why was I overcharged on my BitPay Card account? Why is there a hold on my account?

Written by James
Updated over a week ago

What are my consumer protections with the BitPay Card?

Written by James
Updated over a week ago

Can I use my BitPay Prepaid Visa® Card for credit transactions instead of debit transactions?

Written by James
Updated over a week ago

Where can I use my BitPay Card?

Written by James
Updated over a week ago

When using my BitPay Card at a gas pump, should I select credit or debit?

Written by James
Updated over a week ago

How do I activate my BitPay Card once I receive it in the mail?

Written by James
Updated over a week ago

Does my BitPay Card balance stay in bitcoin or US dollars?

Written by James
Updated over a week ago

What do I do if my BitPay Card application was declined?

Written by James
Updated over a week ago

How do I get a BitPay Card?

Written by Charles Pustejovsky
Updated over a week ago

How is my BitPay Card different from a credit card?

Written by Charles Pustejovsky
Updated over a week ago

Is a Credit Check Required for Me Obtain a Card?

Written by Charles Pustejovsky
Updated over a week ago

How and Where Can I Load Funds on My Card?

Written by Charles Pustejovsky
Updated over a week ago

Can I Use My Card with Businesses That Accept Paypal?

Written by Charles Pustejovsky
Updated over a week ago

What Fees Will I Pay to Use this Card?

Written by Charles Pustejovsky
Updated over a week ago

How Much Money Can I Load onto My Card? What Is My Daily Spending Limit?

Written by Charles Pustejovsky
Updated over a week ago

What If I Return a Purchase I Made with My Card?

Written by Charles Pustejovsky
Updated over a week ago

Can I Still Make Purchases If I Don't Have Money on My Card?

Written by Charles Pustejovsky
Updated over a week ago

What are the ATM withdrawal limits on my Card?

Written by Charles Pustejovsky
Updated over a week ago

Can I Let Another Person Use My Card?

Written by Charles Pustejovsky
Updated over a week ago

How Can I Check My Balance and Review Transactions?

Written by Charles Pustejovsky
Updated over a week ago

How Do I Reset My PIN Number?

Written by Charles Pustejovsky
Updated over a week ago

How Does My Card Protect My Identity and Money from Theft?

Written by Charles Pustejovsky
Updated over a week ago

What Should I Do If My Card Is Lost or Stolen?

Written by Charles Pustejovsky
Updated over a week ago

Can I Order a Replacement Card?

Written by Charles Pustejovsky
Updated over a week ago

What Should I Do About Charges That I Do Not Recognize?

Written by Charles Pustejovsky
Updated over a week ago