Advice and answers from the BitPay Team

Why don't I have an online account for my BitPay wallet?

Your BitPay Wallet does not have a corresponding account - you and you alone can access your bitcoin.

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Written by Chirley Quillian
Updated over a week ago

How do I export my transaction history?

You may need to export your transaction history for your financial records or taxes.

Written by Mina
Updated over a week ago

Where did my funds go in my BitPay wallet?

When sending a payment from your BitPay wallet, 'change' is sent to a new address in your wallet.

Written by Mina
Updated over a week ago

Why does my BitPay wallet's bitcoin address keep changing?

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Written by Gabriel Bazan
Updated over a week ago

How do I install the Copay and BitPay wallets on Linux?

Written by James
Updated over a week ago

I Wrote Down a Wallet Seed Backup Phrase Word Incorrectly. What Can I Do?

Written by James
Updated over a week ago

How do I move my wallet from Copay to BitPay?

Written by James
Updated over a week ago

How is the BitPay wallet app related to Copay? How is it different?

Written by James
Updated over a week ago

Why is my iOS device automatically opening another app instead of BitPay's wallet for bitcoin transactions?

Written by James
Updated over a week ago

I lost my wallet or changed my phone. What can I do to restore my wallet?

Written by James
Updated over a week ago

Why am I getting an "amount below minimum allowed" error?

Written by James
Updated over a week ago

I forgot my wallet spending password. What can I do?

Written by James
Updated over a week ago

Can I reverse a transaction from my BitPay wallet?

Written by James
Updated over a week ago

Do I still own old bitcoin addresses?

Written by James
Updated over a week ago